FAQ
Before you book.
How do I get a fixed quote?
Send photos or video with the property size, condition, furnished status, access, parking and deadline. Once the scope is clear, we confirm the price.
Do you require a deposit?
Yes. A 50% non-refundable deposit confirms the booking, cleaner time and schedule. The remaining balance is due on completion unless agreed otherwise in writing.
What can affect the price?
Heavy grease, mould, limescale, pet hair, rubbish, furnished rooms, extra appliances, carpets, parking issues or urgent deadlines may increase the quote.
Do you offer same-day cleaning?
Same-day and short-notice cleaning may be available depending on location, property size and cleaner availability. Urgent work may include an urgency surcharge.
What is not included unless agreed?
Rubbish removal, mould remediation, pest removal, biohazard cleaning, carpet shampooing, upholstery cleaning, high-level exterior windows and moving heavy furniture are not included unless specifically agreed.
Can you work with agents or key access?
Yes. We can work with key safes, estate-agent access or agreed access notes when arranged before the job.
What areas do you cover?
Farnborough, Aldershot, Fleet, Camberley, Farnham, Guildford and nearby areas.
Booking
Still have a question?
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